At SmartLingo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our services in compliance with the General Data Protection Regulation (GDPR).
2.1 Personal Information: We collect personal information that you provide to us when you register for a course, such as your name, email address, phone number, and payment information. 2.2 Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
We process your personal data based on the following legal grounds: 3.1 Contract: To fulfill our contractual obligations to you. 3.2 Consent: Where you have provided consent for specific processing activities. 3.3 Legitimate Interests: For purposes such as improving our services and ensuring the security of our platform. 3.4 Legal Obligations: To comply with legal obligations.
4.1 Service Delivery: To provide, maintain, and improve our courses and services. 4.2 Communication: To communicate with you regarding your course enrollment, schedule, and updates. 4.3 Payments: To process transactions and manage billing. 4.4 Personalization: To personalize your learning experience and provide relevant course content. 4.5 Analytics: To analyze usage patterns and improve our services.
5.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our services, processing payments, and conducting data analysis. These providers are obligated to protect your information under GDPR. 5.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies). 5.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Under GDPR, you have the following rights regarding your personal information: 7.1 Access: You can request access to your personal information and obtain a copy. 7.2 Correction: You can request the correction of inaccurate or incomplete information. 7.3 Deletion: You can request the deletion of your personal information. 7.4 Restriction: You can request the restriction of processing your personal information. 7.5 Objection: You can object to the processing of your personal information. 7.6 Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format. 7.7 Withdraw Consent: Where processing is based on your consent, you can withdraw consent at any time.
To exercise these rights, please contact us at:
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. The retention period will vary depending on the type of data and the reason for which it was collected.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective as of the date they are posted.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.